Contact / Locations

We'd love to hear from you!

Email: We try our best to answer email sent to in a timely manner; however, it is best to call the shop about placing orders or checking on pre-existing orders. Due to supply and demand, we cannot guarantee that all items will be available when you call. We're proud to say that our shop truly creates products in small-batches to ensure that items are fresh upon purchase. If you feel the need to email, it will be answered in the order it is received and in as timely of a manner as possible. Thank you, in advance, for your patience.

Question about returns? Click here.

We regularly update our social media pages with special items, events, shop hours, and photos of our latest creations.

Market Street Location (PENDING RE-OPENING):
Phone: (423) 266-3066
Mail: The Hot Chocolatier, 1423 Market Street, Chattanooga, TN 37402
Social Media: Follow our Market St location: facebook / instagram
Parking for Market St Location: There's a number of metered spaces along the street in front of the shop as well as along side streets adjacent to the shop. Your best bet is to park in the multi-level parking garage next to the Choo-Choo Hotel and walk across the street. All day parking is available and the free electric shuttles run from the parking garage throughout the day. Whether you are visiting downtown and expecting to see the sites or not, it's an affordable and convenient option for parking all day. Towing is enforced within lots behind and around the building. Please be mindful of signage that speaks to parking availability within these areas.

St Elmo Location:
Phone: (423) 541-9964
Mail: The Hot Chocolatier - St Elmo, 5525 St Elmo Ave, Chattanooga, TN 37409
Social Media: Follow our St Elmo location: facebook / instagram
Parking for St Elmo Location: Lot parking.

st elmo shop exterior
st elmo shop interior